Troubleshooting

If you can "ping" swdist or swdist2k and your DNS name resolution is working, you should be able to use Windows Networking. Try the following if you have problems.

  • Use IP addresses instead of names. The IP address for swdist is 132.239.50.99 and the IP address for swdist2k is 132.239.50.118. Example:
    net use w: \\132.239.50.99\swdist

  • Make sure the domain suffix "ucsd.edu" appears in the "Network - TCP/IP properties, DNS" area.

  • Make sure you are using a valid name server. UCSD's name servers are 132.239.1.52, 128.54.16.2 and 137.110.0.26.

  • Try enabling DNS resolution for windows resolution under WINS addresses.

  • If you are in active directory and accessing the server swdist2k, you may need to put the server name in front of the login name. Examples:
    • swdist2k\microsoft-get
    • swdist2k\campus30
    • swdist2k\symantec
    • swdist2k\campus31-mc

  • If you are not part of the campus active directory, you will not be able to map a drive from Windows 95/98/ME, and must use one of the other methods.

  • The server swdist2k.ucsd.edu does NOT run FTP service. Internet browsers such as Explorer use FTP service to download software. The server swdist.ucsd.edu does run FTP service.

  • Other problems are NT domain or Active directory name confusion. The campus central WINS servers provided by ACT (formerly Network Operations) are:
    AD
    132.239.0.201
    132.239.0.202
    ADtest
    132.239.0.195
    132.239.0.196